By Yvonne Akinyi

Techno Brain BPO ITES, a subsidiary of Techno Brain Group- global digital organization providing IT solutions and outsourcing services- has been awarded the Global Impact Sourcing Award (GISA) by the International Association of Outsourcing Professionals (IAOP) in partnership with The Rockefeller Foundation.

The award recognizes organizations that intentionally hire and provide career development opportunities to people who otherwise have limited prospects for sustainable employment.

Techno Brain was awarded as the only Impact Sourcing Business Process Outsourcing (BPO) Service provider in Africa alongside Indi Village -India, ECLARO -Philippines, and Career Box, an impact sourcing influencer from South Africa.

Speaking at the award ceremony, Techno Brain CEO, Manoj Shanker said that the GISA Award was a product of Techno Brain’s vision since its inception.

“Receiving this award today is a very proud moment for all of us and reaffirms our commitment to providing training and employment to underprivileged, especially the ones affected by the Covid-19 pandemic. We urge other organizations to follow our example,” he said.

Techno Brain BPO is one of the industry’s founders since 2008 and has grown to have a presence in Kenya, Uganda, Tanzania, Malawi and Zambia.

Techno Brain Director Vinay Subbaramaiah added that Techno Group has been a forerunner in advocating for Impact sourcing towards poverty reduction.

“Techno Brain group has been a forerunner in advocating the concept of Impact Sourcing with a clear focus to reduce poverty through digital employment. This award places a huge responsibility on our shoulders to keep providing opportunities for people who otherwise have limited prospects for sustainable employment,” he stated.

Being that BPO is a critical pillar in bringing global opportunities for the youth in Kenya, Techno Brain BPO plans to open up county-based BPO centers.

This will reverse the rural-urban migration and create sustainable economies in the counties, in addition to talent development and contributing to the social-economic well-being in the counties.

Since BPO is one of the six pillars identified by the Kenyan government in the Vision 2030 blueprint, the country has made progress in IT infrastructure, high literacy level and strategic placement as an upcoming business hub for Africa to become a preferred BPO destination.